{"id":32623,"date":"2025-01-13T13:29:02","date_gmt":"2025-01-13T21:29:02","guid":{"rendered":"https:\/\/medicine.wsu.edu\/news\/?p=32623"},"modified":"2025-02-10T09:45:44","modified_gmt":"2025-02-10T17:45:44","slug":"phone-based-multi-factor-authentication-ends-march-25","status":"publish","type":"post","link":"https:\/\/medicine.wsu.edu\/news\/2025\/01\/13\/phone-based-multi-factor-authentication-ends-march-25\/","title":{"rendered":"Phone-Based Multi-Factor Authentication Ends March 25"},"content":{"rendered":"\n<p>Washington State University will no longer support phone-based multi-factor authentication (MFA) \u2014 SMS (text messaging) and voice call \u2014 effective March 25. Starting at 8 a.m. on that date, WSU accounts that rely solely on SMS and voice call authentication for MFA will be locked.<\/p>\n\n\n\n<h2 class=\"wp-block-heading  wsu-font-size--xxmedium\">Here\u2019s what you need to do:<\/h2>\n\n\n\n<ol>\n<li>Log in to\u00a0<a href=\"https:\/\/account.wsu.edu\/\">account.wsu.edu<\/a>.<\/li>\n\n\n\n<li>Select the \u201cSecurity methods\u201d tab.\u00a0<\/li>\n\n\n\n<li>Set up\u00a0at least\u00a0one of the following security methods:\u00a0<\/li>\n<\/ol>\n\n\n\n<ul>\n<li>OKTA Verify Mobile App (<a href=\"https:\/\/www.youtube.com\/watch?v=hRTGis9Z2w4\">Instructions<\/a>)<\/li>\n\n\n\n<li>OKTA FastPass Desktop App (<a href=\"https:\/\/www.youtube.com\/watch?v=kU3tfF-GpvM\">Instructions<\/a>)<\/li>\n\n\n\n<li>Google Authenticator (<a href=\"https:\/\/www.youtube.com\/watch?v=GPjRof4BEig\">Instructions<\/a>)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  wsu-font-size--xxmedium\">Here\u2019s what you need to know:<\/h2>\n\n\n\n<ul>\n<li>Here is a page with more detailed setup instructions:\u00a0<a href=\"https:\/\/confluence.esg.wsu.edu\/display\/KB\/How+to+Set+Up+Your+Security+Methods\">How to Set Up Your Security Methods<\/a><\/li>\n\n\n\n<li>The MedTech team recommends setting up&nbsp;<strong>two separate security methods<\/strong>&nbsp;in case your primary device becomes inaccessible.<\/li>\n\n\n\n<li>If you have any questions or would like to be guided through the process, please email the\u00a0<u><a href=\"mailto:medicine.tech@wsu.edu\">MedTech team<\/a><\/u>, \u00a0<u><a href=\"https:\/\/wsu-medicine.slack.com\/?redir=%2Farchives%2FCFV51P67J%3Fname%3DCFV51P67J\">Slack<\/a><\/u>,\u00a0or call <a href=\"tel:5093686848\">509-368-6848<\/a>.<\/li>\n\n\n\n<li>If you are locked out of your account, please contact the Crimson Service Desk <a href=\"tel:5093354357\">509-335-4357<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Washington State University will no longer support the phone-based multi-factor authentication (MFA) methods of SMS (text messaging) and voice call. To avoid being locked out of accounts, users must update their security settings by Tuesday, March 25.<\/p>\n","protected":false},"author":40868,"featured_media":32626,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wsuwp_accessibility_report":null},"categories":[12],"tags":[36,82],"wsuwp_university_location":[],"wsuwp_university_org":[],"_links":{"self":[{"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/posts\/32623"}],"collection":[{"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/users\/40868"}],"replies":[{"embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/comments?post=32623"}],"version-history":[{"count":5,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/posts\/32623\/revisions"}],"predecessor-version":[{"id":32851,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/posts\/32623\/revisions\/32851"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/media\/32626"}],"wp:attachment":[{"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/media?parent=32623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/categories?post=32623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/tags?post=32623"},{"taxonomy":"wsuwp_university_location","embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/wsuwp_university_location?post=32623"},{"taxonomy":"wsuwp_university_org","embeddable":true,"href":"https:\/\/medicine.wsu.edu\/news\/wp-json\/wp\/v2\/wsuwp_university_org?post=32623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}